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Timetable clash

If a clash exists between a lecture and another class, you may be able to have these overridden by contacting Ask Adelaide during business hours. Alternatively please complete the timetable clash resolution form.

Course or class full

If you receive a 'class full' or ‘course full’ error, you are encouraged to select another class to enrol into. If you are unable to do so, please complete the course or class full resolution form.

Prerequisite waiver

You must first seek approval from the course coordinator to enrol into a class with a prerequisite. If you have obtained this approval please use the prerequisite waiver request form.

Graduation check

Graduating for your degree is an exciting time! We’re here to help answer some of your questions regarding your graduation.

• When will I graduate?
• How do I graduate?
• Can you check my eligibility to graduate?

Internships

We invite all students in the Faculty of Sciences, Engineering and Technology to consider an internship opportunity that can give you crucial career experience.

There are a set of requirements you must meet to be considered for an internship aside from being enrolled and currently studying in the Faculty of Sciences, Engineering and Technology. Please note, all Bachelor of Engineering (Honours) and Master of Engineering students are required to completed an approved internship. You can view the full eligibility requirements on our internships page.

If you have further questions about internships, please submit an enquiry.

Take a break from study

Leave of absence

If you have completed one or more study periods within your degree, but would like to take time off from your study you may be eligible to take a leave of absence.

Find more information here:

• Domestic students
• International students

*There are additional considerations international students will need to consider before applying for an official leave of absence. We recommend you have a chat with us and International Student Support before you make any decision about taking a break.*

Discontinuation of studies

If you are considering withdrawing from your program completely, we encourage you to have a chat with us (and International Student Support if you are an international student) to understand your options.

Academic credit

You may be eligible for credit (also known as advanced standing) toward your University of Adelaide degree if you have completed study at another institution or have relevant work or informal experience. To see if you are eligible, please complete the eligible academic credit form.

Academic progress and support

Academic Progress is the University of Adelaide’s process for monitoring the academic performance of students. It’s important to know what steps you should take if you are experiencing difficulties with your studies.

There are a range of support services to help you through your study journey, you can find out more about academic progress and the support services available to you.

Letters / transcripts

We can help answer a range of questions regarding official letters and transcripts.

• How can I order an official letter from the University?
• How do I order an official academic transcript?
• Can you DFAT verify my documents?
• What is a grade point average (GPA) and how is it calculated?

If you haven’t found the answer you’re looking for, please submit an enquiry.

General enquiry

Request an appointment

IMPORTANT: If your enquiry is urgent, please visit or call our office. Our contact details are at the bottom of this page.

Please tell us your preferred days and times for the appointment and list all the topics you wish to discuss in detail.

After reviewing your request for an appointment, a team member will contact you by phone or email.

Please include as much details as possible.